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Terms and Conditions

Welcome to ASM ERP SOFTWARES PRIVATE LIMITED. These Terms and Conditions govern your access to and use of our website and software services. By accessing or using our services, you agree to be bound by these Terms.

Privacy Policy

1. Introduction

ASM ERP SOFTWARES PRIVATE LIMITED ("Company", "we", "our", or "us") provides ERP software solutions and related services through our website and applications.

By accessing our website or purchasing our services, you agree to comply with these Terms and all applicable laws and regulations.

If you do not agree, you must not use our services.

2. Definitions

  • Service – ERP software, website features, and related solutions provided by the Company

  • User – Any individual or organization accessing our services

  • Subscription – Paid access to software or services for a defined period

  • Content – Any data, text, graphics, or materials uploaded or generated through the service

3. Eligibility

By using our services, you confirm that:

  • You are legally capable of entering into a binding contract

  • You are authorized to represent your organization (if applicable)

4. Account Registration

To access certain services, users may need to:

  • Provide accurate and complete information

  • Maintain confidentiality of login credentials

  • Notify us immediately of unauthorized access

We are not responsible for losses caused by compromised accounts due to user negligence.

5. Services Provided

We provide:

  • ERP software modules

  • Customization and implementation services

  • Technical support (based on plan)

We reserve the right to modify or discontinue features at any time without prior notice.

6. Subscription and Payments

  • Certain services require payment through online payment gateways or bank transfer.

  • Subscription fees are billed as per the selected plan.

  • Payments once processed are considered valid unless a technical failure occurs.

Failure to pay may result in:

  • Suspension of access

  • Termination of services

7. Refund Policy

Unless otherwise stated in a written agreement:

  • Software subscription fees are non-refundable after activation.

  • Refunds may be considered only if:

    • Payment is duplicated, or

    • Service is not delivered due to technical issues from our side.

Processing time for approved refunds: 7–10 business days.

(This clause is important for payment gateway approval.)

8. User Responsibilities

Users agree NOT to:

  • Use the service for illegal activities

  • Attempt unauthorized access to servers or data

  • Upload malicious software or harmful content

Violation may result in immediate account termination.

9. Data and Privacy

Use of our services is also governed by our Privacy Policy.

Users retain ownership of their business data.
We act only as a service provider for processing and storage.

10. Intellectual Property

All software, branding, and platform content belong to ASM ERP SOFTWARES PRIVATE LIMITED.

Users may not:

  • Copy

  • Resell

  • Reverse engineer

  • Redistribute the software without written permission.

11. Third-Party Services

Our platform may integrate with third-party services such as:

  • Payment gateways

  • Hosting providers

  • Analytics tools

We are not responsible for third-party failures or policies.

12. Limitation of Liability

We are not liable for:

  • Business losses

  • Data loss due to external cyber incidents

  • Service interruptions beyond our control

Maximum liability is limited to the amount paid by the user for the service.

13. Termination

We may suspend or terminate services if:

  • Terms are violated

  • Payments are not completed

  • Misuse of the platform is detected

Users may terminate their subscription at any time, but fees already paid are non-refundable.

14. Changes to Terms

We may update these Terms periodically. Continued use of the service after changes indicates acceptance.

15. Governing Law

These Terms are governed by the laws of India, and any disputes shall fall under the jurisdiction of courts in Bangalore, Karnataka.

(This line is required by most banks.)

16. Contact Information

ASM ERP SOFTWARES PRIVATE LIMITED
F-13, Sai Orchid, Chelakere, Kalyan Nagar,
Bangalore – 560043, India

Email: asmerpsofts@gmail.com
Phone: +91 83103 61527

Terms and Conditions

Effective date: 2022-12-22

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